Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, request customer support, or communicate with us. This may include your name, email address, phone number, company name, and payment information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, offers, and events offered by BackTech.

3. Sharing of Information

We do not share your personal information with third parties except as described in this privacy policy or in connection with providing our services (e.g., sharing necessary details with the dedicated remote professional assigned to you).

4. Data Retention and Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We retain personal information for as long as necessary to provide the services and fulfill the transactions you have requested.

5. Your Rights

You have the right to access, update, or delete your personal information. You can do this by contacting us directly. If you are located in the EEA or California, you may have additional rights regarding your data under the GDPR or CCPA.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our service and hold certain information to improve and analyze our service.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@backtech.com.