Company Background

Prepaid Recon is a company in the wireless carrier industry that provides back-office services such as reconciliation, payroll, bookkeeping, and inventory management. Based at 5900 Balcones Dr, Suite 18390 in Austin, TX, they have a dedicated team of over 30 employees.

Project Needs

Prepaid Recon was facing increasing administrative problems. They had to manage rising costs, complicated payroll processes, a shortage of skilled workers, and tight deadlines. The company needed a complete solution to simplify key tasks—like scheduling, data entry, and communications—to remain competitive and uphold high service standards.

Our Approach

Backtech provided a custom administrative support solution by first reviewing their current workflows. They then implemented modern, cloud-based scheduling tools and automated data entry systems, while a dedicated support team managed day-to-day communications. This streamlined approach reduced routine tasks and boosted overall efficiency.

Testimonial

“Backtech’s administrative support transformed our processes, slashing costs and accelerating payroll. Their modern tools and dedicated team made our operations smoother and more efficient—a truly valuable partnership!”

Outcome & Success

After implementing Backtech’s solution, Prepaid Recon saw a 30% drop in administrative costs and a 40% improvement in payroll processing times. These improvements saved money and allowed the company to focus more on its core business.